Maxio pricing breakdown: Is it worth the cost?

Maxio is a leading subscription management platform for SaaS businesses, but understanding its pricing structure requires careful consideration. 

This article explores Maxio pricing plans and features, analyzes potential hidden costs, and provides a complete comparison with Orb to help you make an informed decision.

Read on to learn:

• What Maxio's pricing plans and features look like
• What are the potential hidden costs to consider when choosing Maxio
• About Maxio's core functionalities
• How Orb and Maxio compare to one another
• Which platform is the best fit for your SaaS business and why Orb is the top pick

First, let’s get started by looking at Maxio pricing, plans, and features.

Maxio pricing: Plans and costs

Maxio offers a range of plans tailored to accommodate businesses at various stages of growth, each designed to meet specific subscription management needs. Below is a breakdown of Maxio's current offerings.

Maxio’s hidden costs to consider

When evaluating Maxio pricing, it's vital to consider potential extra costs beyond the standard subscription fees. These can include per-transaction fees, expenses for custom integrations, and charges for enhanced support and onboarding services. Let’s zoom in on these below.

Per-transaction fees

Maxio integrates with various payment gateways to process transactions. While Maxio itself does not impose per-transaction fees, the chosen payment processors typically charge fees for each transaction. 

For instance, Stripe Payments charges 2.9% plus $0.30 per successful card charge. These fees are standard in the industry and are separate from Maxio's subscription costs. 

Pro tip: It's advisable for businesses to review the fee structures of their selected payment processors to understand the cumulative costs as their transaction volumes increase.

Custom integrations

Maxio offers native integrations with several platforms, including Salesforce, HubSpot, and various payment gateways. 

While these standard integrations are included, businesses requiring advanced or custom integrations — such as connecting with specific enterprise resource planning (ERP) systems or bespoke applications— can incur additional expenses. 

These costs can arise from the need for specialized development work, either by in-house teams or third-party developers, to provide frictionless integration between Maxio and other systems.

Support and onboarding

Maxio's subscription plans include varying levels of support. For example, the Grow plan offers local support in the European Union and North American regions. 

The catch is that businesses seeking improved support services, such as dedicated account managers, priority response times, or extensive onboarding assistance, might find these services come at an added cost. 

What do Maxio subscriptions get you?

Maxio software offers a suite of features designed to support SaaS businesses in managing their subscription services and financial operations. Here's an overview of key functionalities.

1. Subscription and billing automation

Maxio billing supports various pricing models, including flat-rate, tiered, and usage-based structures. This flexibility allows SaaS companies to align their billing strategies with diverse customer needs. 

The platform automates invoicing, proration, and subscription renewals, reducing manual effort and minimizing errors in the billing process. Also, businesses can configure custom billing cycles, usage thresholds, and hybrid pricing models to cater to different customer segments.

With Maxio pricing, companies can automate discounting, free trials, and promotions, ensuring streamlined revenue management while accommodating complex pricing structures.

2. Revenue recognition and compliance

Maxio provides built-in compliance tools to confirm adherence to accounting standards such as Accounting Standards Codification (ASC) 606 and International Financial Reporting Standards (IFRS) 15. These features assist SaaS businesses in accurately recognizing revenue and maintaining regulatory requirements without additional manual intervention.

The platform includes automated deferred revenue calculations, custom revenue schedules, and audit-ready financial reports, making it easier for finance teams to track revenue over time. 

Plus, Maxio’s advanced revenue forecasting and predictive analytics allow businesses to anticipate financial trends and adjust their strategies proactively.

3. Dunning and payment recovery

To address failed payments and reduce customer churn, Maxio implements smart retry mechanisms and automated reminders. Based on payment processor feedback, the system detects declined transactions and triggers intelligent retry attempts. This feature reduces involuntary churn and maximizes revenue recovery.

Maxio also enables businesses to customize dunning workflows, allowing them to send personalized emails, SMS alerts, and push notifications to customers with outstanding payments. 

The platform also integrates with leading payment gateways to support multiple payment methods, including credit cards, ACH, and international payment solutions.

4. Advanced analytics and integrations

Maxio provides real-time tracking of essential SaaS financial metrics, including:

• Monthly recurring revenue (MRR)
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• Annual recurring revenue (ARR)
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• Customer lifetime value (CLTV)
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• Churn rate analysis
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• Revenue expansion metrics

These insights enable SaaS companies to optimize pricing models, track growth trends, and improve customer retention strategies.

Further, Maxio integrates with essential business tools, including CRM systems, accounting software (e.g., QuickBooks, NetSuite, Xero), and ERP platforms. 

These integrations allow for automated data syncing, reducing manual reconciliation efforts and improving financial reporting accuracy. For more information about Maxio’s pros and cons, you can also read our Maxio review post.

Maxio vs. Orb: Which one is right for your SaaS business?

The following detailed chart compares Maxio and Orb across several key functionalities paramount for SaaS businesses.

Key differences between both platforms

While both Maxio and Orb offer robust billing solutions, several distinctions may influence a business's choice:

• Usage-based billing: Maxio provides basic usage-based billing suitable for straightforward scenarios. In contrast, Orb excels in real-time usage tracking, making it ideal for businesses with dynamic consumption patterns.
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• Dunning and revenue recovery: Maxio includes basic dunning management features, whereas Orb implements advanced strategies with smart, automated retries to try and resolve unpaid invoices.

Maxio is a good fit for:

• SaaS companies with simple subscription models (flat-rate or tiered pricing).
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• Businesses requiring traditional revenue recognition tools that align with ASC 606 and IFRS 15.
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• Companies that prioritize structured financial reporting but do not require deep pricing experimentation.
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• Organizations with dedicated engineering teams to manage billing integrations and customizations.

Orb is a good fit if:

• Your business depends on complex usage-based pricing with real-time billing accuracy.
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• You require a billing system that supports pricing changes with minimal engineering effort.
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• Predictable, transparent pricing is essential to avoid unexpected costs.
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• Your company operates globally and needs automated currency conversion, tax compliance, and multi-entity support.
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• You require predictive financial analytics and revenue insights to improve decision-making.

More flexibility and full transparency — see Orb in action

While Maxio provides a solid foundation for many subscription-based businesses, companies with complex pricing models or ones that are experiencing rapid growth often require a more flexible and insightful platform. 

Orb is a unified, done-for-you billing platform that goes beyond traditional recurring billing and revenue management to help SaaS businesses with unparalleled flexibility, precision, and scalability. Let’s take a closer look at Orb’s features:

• Unlock pricing agility: Orb's RevGraph decouples usage data from pricing, enabling you to experiment, adapt, and optimize your monetization strategy with unparalleled flexibility. 
  
  Business teams can launch new pricing models without engineering overhead, test changes using historical data, and support all modern pricing models (e.g., usage, subscription, hybrid) with progressive rollout capabilities and automated price changes. 
  
  Orb’s SQL-based value metric definition and visual builder further enhance flexibility and control.

• Achieve billing precision: Orb ingests and processes all raw event data through Orb RevGraph, providing accurate, error-free billing and fostering customer trust through transparent usage monitoring and audit trails. 
  
  This granular approach eliminates data loss and provides a complete audit trail for every calculation, guaranteeing perfect accuracy and real-time usage monitoring.

• Scale with confidence: Orb's API, SQL Editor, and built-in functionalities like Orb Billing, Orb Invoicing, and Orb Reporting provide a robust foundation for high-volume data processing and complex billing operations. 
  
  The platform's modular design grows with your needs, integrates with your existing financial stack, and provides built-in revenue analytics, ensuring seamless scalability and operational efficiency.

• Drive growth through partnership: Orb's team of experts offers dedicated support and guidance throughout the implementation and optimization of usage-based pricing strategies, providing a smooth transition and ongoing success. 
  
  Regular business reviews and proven migration pathways further enhance the partnership experience.

• Establish a single source of truth: Orb integrates easily with your existing tech stack, including payment gateways, accounting software, and data warehouses. This functionality creates a unified quote-to-cash ecosystem, facilitating revenue operations and boosting finance team productivity.
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• Gain deeper financial insights: Orb's built-in revenue analytics and reporting tools provide a comprehensive view of your financial performance, enabling data-driven decision-making and growth optimization. Orb’s feature offering includes customer usage dashboards that match invoice data, offering transparency and alignment across teams.
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• Maximize revenue capture: Orb's accurate billing and revenue recognition capabilities minimize revenue leakage and ensure compliance with ASC 606 standards. Orb is also excellent for handling prepaid credit burndowns and mid-month bill cycle dates, simplifying often convoluted accounting processes.
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• Empower teams with real-time data: Orb's real-time usage monitoring and reporting features enable proactive customer engagement and data-driven decision-making across all teams. With Orb, you can even set up webhook alerts based on usage, allowing for timely interventions and optimized customer interactions.

Ready to elevate your billing and finance operations? Explore Orb's flexible pricing options to find the perfect plan for your business.