Guide

How to choose the best usage-based billing solution for your SaaS or GenAI business

The market is crowded—Stripe, Metronome, Orb, and others all claim to support usage-based models. But the right solution depends on your pricing strategy, scalability needs, and internal workflows.

Understand the market before you buy

Before comparing tools, understand how the market is structured. There are three core categories:

A comparison chart categorizing billing tools into three columns: Subscription billing tools (Chargebee, ZUORA, Stripe), Metering point solutions (METRONOME, m3ter), and Full usage-based billing platforms (Orb).
1. Subscription billing tools

Best for simple, recurring charges. Usage-based support is bolted on, not built in—making complex pricing hard to execute and scale.

  • Stripe Billing
  • Chargebee
  • Zuora
2. Metering point solutions

These solutions calculate usage on fixed metrics, but often require significant engineering effort to update pricing logic or integrate with invoicing systems.

  • Metronome
  • M3ter
3. Full usage-based billing platforms

Purpose-built to support dynamic pricing, revenue simulation, real-time ingestion, and full-stack monetization infrastructure. Minimal engineering required.

  • Orb
A 2x2 matrix chart categorizing billing tools into four quadrants: End-to-end monetization (ZUORA, Stripe, Chargebee, Orb), Seat-centric Billing (empty), Full usage-based flexibility (METRONOME, m3ter), and Metering-only (empty), with labels along the axes.

Why processing architecture matters — batch vs stream vs raw event data

The way a billing platform processes usage data isn’t just technical detail—it defines what’s possible for your pricing strategy, your finance stack, and your customer experience. Whether you’re launching a new product, iterating on pricing, or scaling rapidly, the wrong architecture can slow you down or introduce costly blind spots.

  • Batch processing: Usage data is uploaded periodically (e.g., daily), causing delays and limiting real-time insight. Prone to errors and revenue lag.
  • Streaming aggregation: Data is summarized before being sent, reducing volume but making pricing changes harder to implement.
  • Raw event architecture: Every usage event is ingested in real time, giving you full control to adjust pricing, backfill history, and simulate revenue—without rebuilding infrastructure.
A flowchart showing a Metering Architecture with Ingest, Fixed modeling, Metering, Billing, Invoicing, and Alerting, connected to a Queryable Architecture with Flexible modeling, Data store, and options for Edit + Audit, Simulate + Forecast, and Plan + Optimize.

Why it matters: If you’re experimenting with pricing or scaling quickly, raw event processing gives you the agility and auditability modern businesses need.

Orb is the only leading platform built on a raw event architecture—giving you unmatched flexibility without compromising performance.

Key questions to guide your evaluation

Whether you’re migrating off Stripe or comparing Orb to Metronome, there are multiple critical considerations that will help you evaluate usage-based billing solutions that actually fit your needs.

Use the full checklist with 15 key considerations to evaluate usage based billing solutions in the downloadable guide to assess vendors across pricing flexibility, integration, and scalability.

While we recommend to carefully evaluate all 15 key considerations, there are 5 key questions customers always should ask when evaluating usage based billing solutions.

Top 5 Evaluation Questions:

  1. Can you support multi-dimensional or hybrid pricing out of the box?
  2. Can non-technical teams launch pricing changes?
  3. Can you simulate how new pricing will impact revenue?
  4. How do you handle usage ingestion: batch, stream, or raw?
  5. What does real-time reporting look like across customers?

Stripe vs Metronome vs Orb – what fits your model?

If you’re evaluating usage-based billing solutions, it’s not just about who can track usage—it’s about who can support your current pricing model and your future ones. Different platforms are built for different levels of complexity, flexibility, and scale. Here’s a high-level snapshot to help you orient.

Click below to dive deeper into each option:

STRIPE
METRONOME
ORB

Great for: 

Fixed SaaS plans

Great for: 

Teams willing to invest in custom pipelines

Great for: 

Teams seeking pricing agility + scale

Limits: 

No raw event support, minimal pricing flexibility

Limits: 

Requires engineering, no simulations

Strengths: 

Real-time ingestion, simulations, modular invoicing + reporting

Learn more

Learn more

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Common scenarios and how to choose

Not every company needs the same billing architecture—what matters is how well a platform fits your stage, team, and pricing motion. Below are three common scenarios we see across SaaS and GenAI companies, along with what to prioritize in your evaluation.

SCENARIO A
SCENARIO B
SCENARIO C

You’re launching a GenAI product with unpredictable usage

You want to empower finance or product to own pricing

You’ve outgrown Stripe or hacked together solutions with Metronome

Look for: 

Raw data architecture, threshold billing, revenue simulations

Look for: 

No-code pricing tools, easy reporting, historical backfills

Look for: 

Modular, scalable solution with hands-on onboarding

Why: 

You’ll need flexibility to iterate, and visibility to model different pricing outcomes as usage grows—or spikes unexpectedly.

Why: 

When pricing ownership expands beyond engineering, tools need to support iteration without heavy lift or downtime.

Why: 

If your current system can’t scale or slows your team down, it’s time for a platform that adapts to your GTM—not the other way around.

Want to see the impact before you switch?

Our interactive ROI calculator helps you estimate the revenue lift, operational efficiency, and engineering hours saved by moving to Orb.

Want the Full Guide?
Download the complete buyer’s guide plus a printable checklist of 15 considerations to compare vendors.

Ready to solve billing?

Contact us to see how Orb can fit your customers, teams, and stack.